Privacy Policy

Last updated: 23 September 2026

At PAINTS.ART, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit or use our website, how we use it, and the choices and rights you have regarding your information.

1. Who We Are

PAINTS.ART operates this website and online store.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the contact details provided on our website.

2. Information We Collect

When you use PAINTS.ART, we may collect information that you provide to us, including:

Your name
Email address
Billing and delivery address
Telephone number
Order and purchase information
Information you provide when contacting us
Account information, if you create an account

3. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Arrange delivery of products
Process payments
Communicate with you about your orders
Respond to enquiries and provide customer support
Manage your account, where applicable
Maintain and improve our website and services
Protect our website against fraud, abuse and security threats
Comply with our legal and regulatory obligations
Send marketing communications where you have given us permission to do so

We will only use your personal information where we have a lawful basis to do so.

4. Payments

When you make a purchase through PAINTS.ART, your payment may be processed by a third-party payment provider.

Payment providers may collect and process payment information in accordance with their own privacy policies and terms. We do not need to retain your full payment card details in order to process your order.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business and provide our services. This may include:

Payment providers
Delivery and courier companies

6. Cookies

PAINTS.ART uses cookies and similar technologies to help the website function correctly and to understand how visitors use the site.

Cookies may be used for purposes such as:

Keeping products in your shopping basket
Remembering your preferences
Maintaining your account and shopping session
Improving website performance
Understanding website traffic and usage
Supporting marketing activities, where applicable

You can control or disable cookies through your browser settings and, where applicable, through our cookie preference tools. Some parts of the website may not function correctly if essential cookies are disabled.

7. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer services,

8. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

9. Children’s Privacy

PAINTS.ART is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or privacy practices.

Any changes will be posted on this page, together with the updated date.